It was a typical Monday when the news started to break. A gunman entered a one-room Amish schoolhouse just 10 miles from our church, and it didn't look good. In the end, he took the lives of 5 innocent girls that day, injured more, and left a community in shock.
I was the church's communications director, so my thoughts went to how we, as a church, would respond to such tragedy. Having come from an Amish background, several of our staff had friends and acquaintances in that community. We'd never gone through a crisis like this, so we pulled people together to come up with an approach and what we might say.
Don Wambolt has over 25 years' experience in leading church communications. More